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Pioneering Customer Acquisition at Scale

Established 2016 · UK-Wide

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Pioneering

Customer Acquisition at Scale

Established 2016 · UK-Wide Operations

Pioneering Customer Acquisition at Scale

We bring technology and expert training together to deliver measurable results across energy, broadband, and fundraising — all under one roof.

Multi-award partnershipsGPS-tracked field teamsFull compliance assuranceReal-time reporting
Year founded

2016

Year founded

Brand partners

9+

Brand partners

Telesales seats

50+

Telesales seats

Sales channels

3

Sales channels

Built on technology. Driven by people.

Since 2016, SWITCHEX has built a reputation for effective, compliant customer acquisition across energy, broadband, and fundraising. We combine sophisticated software with hands-on human expertise to run campaigns that genuinely deliver.

Five specialist subsidiaries share the same technology stack, compliance infrastructure, and coaching culture — giving clients a consistent, high-quality partner regardless of sector.

  • UK-wide field operations with real-time GPS visibility
  • Proprietary sales and territory management software
  • In-house compliance, QA, and payroll administration
  • Dedicated mentality and sales coaching programmes
See how we work

Technology-led

Sales presentation software, GPS tracking, and real-time reporting give clients full campaign transparency.

People-first

Training programmes that build career longevity and consistently high-performing field teams.

Compliance-driven

In-house QA teams, recorded verification lines, and client-approved scripts on every campaign.

£38k+

On-target earnings for sales advisors

View open roles →

Five divisions, one group

Each subsidiary brings deep sector expertise, backed by shared technology, compliance, and operations.

Energy sector

SWITCHEX Energy

Acquisition campaigns for leading UK energy retailers — both new business and existing-customer programmes.

Scottish PowerShell EnergyOVO EnergySO Energy
Connectivity

SWITCHEX Broadband

National and geographically targeted broadband campaigns with some of the UK's fastest-growing providers.

TalkTalkGiganetCommunity FibreLila ConnectLothian
Charity sector

SWITCHEX Fundraising

Regular donor recruitment for respected UK charities, handled with empathy, professionalism, and full compliance.

Battersea Dogs HomeAlzheimer's UKAir Ambulance
Business services

SWITCHEX Admin

Outsourced recruitment, payroll, and QA — so clients can focus on growth rather than back-office overhead.

RecruitmentPayrollQuality assurance
Rural ISP

Fresh Fibre

Our own fibre-to-property ISP, bringing fast, reliable broadband to underserved rural communities.

Fibre to propertyRural coverageDirect ISP

Technology meets human connection

Three sales channels, each designed around transparency, compliance, and a genuinely personal customer experience.

Door to door

Field sales

GPS-tracked agents in branded uniforms, supported by territory management software and in-house sales verification teams.

  • Live GPS tracking and territory management
  • Verification on recorded, client-approved lines
  • QA review on every flagged lead

Venues

Retail locations

Fully branded stands in high-footfall shopping centres and supermarkets. Customers engage at their own pace with live quote generation.

  • Premium shopping centres and supermarkets
  • Real-time quote generation via sales software
  • GPS productivity tracking across all venues

Telesales

Call centre

A 50-seat Birmingham call centre plus national contractor network supporting campaigns from 2 to 40 FTEs with market-leading dialling technology.

  • 50+ seat centre plus contractor overflow
  • In-house training and compliance teams
  • Competitive pay structure, low staff turnover

What sets us apart

Six strengths that define every campaign we run.

Proven track record

Consistent above-target results for energy retailers, broadband providers, and charities since 2016.

Professional field teams

Carefully selected, fully branded agents motivated by clear career pathways and performance incentives.

Sales coaching built in

In-house mentality coaching that develops resilience and communication skills, not just product knowledge.

Compliance assurance

Every lead passes in-house QA including recorded verification calls on client-approved scripts.

Adaptive technology

Proprietary platforms covering territory management, live quoting, and GPS fleet visibility.

Real-time reporting

Clients access live and historical campaign data — no chasing for updates.

Trusted by leading brands

Working with recognised names across energy, connectivity, and the charity sector.

Energy

SP
Scottish Power
SE
Shell Energy
OVO
OVO Energy
SO
SO Energy

Broadband

TT
TalkTalk
GN
Giganet
CF
Community Fibre
LC
Lila Connect
LB
Lothian Broadband

Charity

BD
Battersea Dogs Home
AZ
Alzheimer's UK
AA
Air Ambulance

Operating nationwide

From door-to-door agents in major cities to retail venues across the country and a centralised Birmingham call centre — SWITCHEX has the infrastructure to run national campaigns at scale.

National

Door-to-door coverage

100+

Venue locations

50+

Telesales seats — Birmingham

LondonBirminghamManchesterLiverpoolLeedsSheffieldBristolGlasgowEdinburghNewcastleCardiffBelfastLeicesterNottinghamBrighton+ many more

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Start your sales career

Full entry-level training provided regardless of background. We invest in people, not just CVs.

D2DScottish Power

Energy Sales Advisor

Door to door

UK-wide£38,000+ OTEFull-time

Promote Scottish Power products face-to-face, manage customer data, and hit weekly activity targets. Full training provided from day one.

What we need

  • Full-time, Monday–Friday
  • Strong communication skills
  • Self-motivated
  • No prior experience needed

What you get

  • Uncapped commission — £38k+ OTE
  • Paid birthday day off
  • Free eye tests
  • One paid volunteering day/year
  • Career progression pathway
  • In-house mentality coaching
Apply now
VenuesScottish Power

Energy Sales Advisor

Venues

Birmingham & nationwide£38,000+ OTEFull-time

Represent Scottish Power from branded retail stands in busy shopping centres and supermarkets, advising customers on energy tariffs.

What we need

  • Confident communicator
  • Goal-driven
  • Professional attitude
  • Sales experience preferred, not required

What you get

  • Competitive basic salary
  • Uncapped commission
  • Flexible work-life balance
  • Career development support
  • Team environment
  • Full training provided
Apply now

Don't see the right role?

We're always growing. If you're motivated and ready to learn, reach out.

Get in touch

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Let's work together

Brands, charities, or candidates — we'd love to hear from you.

Head office

Birmingham, UK

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