SWITCHEX Energy
Acquisition campaigns for leading UK energy retailers — both new business and existing-customer programmes.
Established 2016 · UK-Wide
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We bring technology and expert training together to deliver measurable results across energy, broadband, and fundraising — all under one roof.
2016
Year founded
9+
Brand partners
50+
Telesales seats
3
Sales channels
Who we are
Since 2016, SWITCHEX has built a reputation for effective, compliant customer acquisition across energy, broadband, and fundraising. We combine sophisticated software with hands-on human expertise to run campaigns that genuinely deliver.
Five specialist subsidiaries share the same technology stack, compliance infrastructure, and coaching culture — giving clients a consistent, high-quality partner regardless of sector.
Sales presentation software, GPS tracking, and real-time reporting give clients full campaign transparency.
Training programmes that build career longevity and consistently high-performing field teams.
In-house QA teams, recorded verification lines, and client-approved scripts on every campaign.
Our services
Each subsidiary brings deep sector expertise, backed by shared technology, compliance, and operations.
Acquisition campaigns for leading UK energy retailers — both new business and existing-customer programmes.
National and geographically targeted broadband campaigns with some of the UK's fastest-growing providers.
Regular donor recruitment for respected UK charities, handled with empathy, professionalism, and full compliance.
Outsourced recruitment, payroll, and QA — so clients can focus on growth rather than back-office overhead.
Our own fibre-to-property ISP, bringing fast, reliable broadband to underserved rural communities.
How we deliver
Three sales channels, each designed around transparency, compliance, and a genuinely personal customer experience.
Field sales
GPS-tracked agents in branded uniforms, supported by territory management software and in-house sales verification teams.
Retail locations
Fully branded stands in high-footfall shopping centres and supermarkets. Customers engage at their own pace with live quote generation.
Call centre
A 50-seat Birmingham call centre plus national contractor network supporting campaigns from 2 to 40 FTEs with market-leading dialling technology.
Why SWITCHEX
Six strengths that define every campaign we run.
Consistent above-target results for energy retailers, broadband providers, and charities since 2016.
Carefully selected, fully branded agents motivated by clear career pathways and performance incentives.
In-house mentality coaching that develops resilience and communication skills, not just product knowledge.
Every lead passes in-house QA including recorded verification calls on client-approved scripts.
Proprietary platforms covering territory management, live quoting, and GPS fleet visibility.
Clients access live and historical campaign data — no chasing for updates.
Our partners
Working with recognised names across energy, connectivity, and the charity sector.
Energy
Broadband
Charity
UK coverage
From door-to-door agents in major cities to retail venues across the country and a centralised Birmingham call centre — SWITCHEX has the infrastructure to run national campaigns at scale.
National
Door-to-door coverage
100+
Venue locations
50+
Telesales seats — Birmingham
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Recruitment
Full entry-level training provided regardless of background. We invest in people, not just CVs.
Door to door
Promote Scottish Power products face-to-face, manage customer data, and hit weekly activity targets. Full training provided from day one.
What we need
What you get
Venues
Represent Scottish Power from branded retail stands in busy shopping centres and supermarkets, advising customers on energy tariffs.
What we need
What you get
Don't see the right role?
We're always growing. If you're motivated and ready to learn, reach out.
Get in touchGet in touch
Brands, charities, or candidates — we'd love to hear from you.